Digitizing FAQs
What file formats can I send?
What file formats can I send?
Almost anything. PNG, JPG, PDF, AI, EPS, SVG, even a photo of your existing merchandise. Higher-resolution art produces the cleanest result, but our team works with what you have.
What do I receive when digitizing is done?
What do I receive when digitizing is done?
A production-ready stitch file for your logo plus a photo of a real stitch-out sewn on our machines, sent to you for approval before production.
Is digitizing a one-time fee?
Is digitizing a one-time fee?
Yes. Once your logo is digitized and approved, we keep the file for your future orders. You only pay again if you change the artwork or need a different size/placement that requires a new file.
Why does embroidery need a special file? Can't you use my PNG?
Why does embroidery need a special file? Can't you use my PNG?
A PNG only describes pixels. An embroidery file describes thread: stitch types, angles, densities, underlay and color stops. Creating that map well takes an experienced digitizer. It's why two shops can sew the same logo with very different results.
How long does digitizing take?
How long does digitizing take?
Most logos are digitized and stitch-proofed quickly. Contact us via chat or the contact page for the current turnaround on your design.